Good Call Walmart
Friday, October 10th, 2008Walmart updated its DRM policies in response to user outcry. Good call, although not sustainable indefinitely.
Here is the letter that came via email last night:
NOTE: This is a follow-up to our email titled "Important Information
About Your Digital Music Purchases" from 9/26/08.Based on feedback from our customers, we have decided to maintain our
digital rights management (DRM) servers for the present time. What this
means to you is that our existing service continues and there is no
action required on your part. Our customer service team will continue
to assist with DRM issues for protected windows media audio (WMA) files
purchased from Walmart.com.While our customer support team is available to assist you with any
issues, we continue to recommend that you back up your songs by burning
them to a recordable audio CD. By backing up your songs, you insure
access to them from any personal computer at any time in the future.We appreciate your support and patience as we work to provide the best
service possible to you. As we move forward with our 100% MP3 store,
we’ll continue to update you with key decisions regarding our service
and your account via email.Thank you for using Walmart MP3 Music Downloads.
The Walmart Digital Music Team
The day after I posted my original entry on Walmart’s DRM decision , I was contacted by a lawyer who wanted me to sue Walmart. Obviously, he hadn’t closely read my post because I was merely arguing was that DRM isn’t a platform that can survive in the long term.
This attorney was out to make himself a quick buck at Walmart’s expense. I really detest this type of lawyering. Actually, he should probably be reported to the California Bar because contacting me directly because he wanted me to sue Walmart is likely unethical .
Here is the email chain: